ABOUT GLOBAL MEDIA TOOLS
Global Media Tools provides content delivery services for thousands of businesses and consumers worldwide. Global Media Tools’s proprietary technologies empower customers with advanced capabilities to manage, deliver and monitor audio, video, and multimedia content over the Internet.
Global Media Tools’s services for small businesses are unique because they integrate the Industry’s most popular formats: Adobe Flash, Microsoft’s Windows Media, Apple’s QuickTime Media, RealNetworks’ RealMedia, MP3 and Java Streaming, with Global Media Tools’s proprietary technologies and robust online management tools, to provide customers with a level of simplicity, and features unparalleled in the Industry.
Global Media Tools excels above all others by providing the complete streaming solution. Testimonials from our diverse clientele attest to our innovative service excellence. We are the only full service streaming Content Delivery Network (CDN) that can actually produce (most recently the Stanley Cup and the US Open of Surfing), encode, integrate, deliver and monetize content.
AS AN ALL-IN-ONE PARTNER-PRODUCER-CDN, we reduce the normal complexity and cost associated with capturing and streaming content. Our focus on professional service with technological sophistication in major media formats make us leaders in the field.
OUR AWARD-WINNING SERVICES AND TECHNOLOGIES are utilized by leaders in entertainment and sports (including Showtime, Harrah’s Entertainment, Super Bowl and NASCAR), government municipalities and universities (including CA, AZ, TX, IL and NY), education (including School Specialty, Sunburst and Califone), faith based organizations, non-profit organizations and more.
Careers Media Hosting is committed to creating an environment where ambition is nurtured and rewarded, where talented creative individuals can thrive. We look for people who really enjoy their work and we want team members and friends who inspire each other, our clients, and our audiences!
Please review the open positions below. If one sounds like the perfect fit, submit an application online today!
Thanks for your interest in joining the team.
We are looking for a Technical Support Engineer who enjoys the opportunity to teach others, is adept at troubleshooting issues over the telephone or via email, and resourceful in going the extra mile to assist clients.
As an Inside Sales Representative, you will be responsible for sourcing, cold-calling and connecting with decision makers of prospective clients.
Global MEDIA NEWS
Global Media Tools’s handling of personal data in its commercial businesses can be broadly separated into four areas:
I. Global Media Tools’s primary business is distributing content, Global media, and delivering applications for our business customers, in which Global Media Hosting serves as a conduit for information controlled by others.
II. Like most businesses providing services to other businesses, Global Media Hosting may acquire personally identifiable information of employees of businesses considering or using Global Media Hosting services.
III. Global Media Hosting offers enhanced data services to business customers, including some that help publishers and advertisers across our customer base gather non-personally identifiable information about, and gain better insight into, their consumer end users.
IV. As Global Media Hosting’s business develops, Global Media Hosting may also offer services on its own behalf or on behalf of business customers directly to consumers that could involve the collection, use or disclosure of personally identifiable information unless otherwise directed by our business customers.
Please note that if you link to a third party site from Global Media Hosting, any information you provide to that site and any use of that information by the third party are not under the control of Global Media Hosting and are not subject to this Privacy Statement. You should consult the privacy policies of each site you visit.
I.DISTRIBUTING CONTENT, GLOBAL MEDIA, DELIVERING APPLICATIONS FOR OUR BUSINESS CUSTOMERS.
1. Global Media Hosting functions as an intermediary service provider to Internet businesses.
Global Media Hosting is a business-to-business provider of Internet services, providing delivery of Internet content, Global media and applications, so that consumers can receive the Web’s content and applications with enhanced performance, reliability and richness. Global Media Hosting’s business customers receive access to our communication networks. Global Media Hosting then transmits the content these customers have chosen to move through Global Media Hosting’s large, ever-expanding global installation of servers. In providing these services,Global Media Hosting acts purely as a conduit to enhance communications whose content is chosen by others. Global Media Hosting does not initiate these transmissions, does not select the persons receiving the transmission, and does not select or substantively modify the content of the information contained in the transmission.
2. Global Media Hosting may store data automatically in order to transmit it efficiently. The data may be stored briefly or for a longer period of time, as determined by the technical requirements Global Media Hosting develops through working with our business customers.
Global Media Hosting speeds the delivery of content and applications for customers through using automatic, intermediate, and temporary information storage to make the onward transmission of that information to other recipients more efficient. Temporary storage processes retain information only so long as is reasonably necessary to transmit the data. Intermediate storage processes retain information only so long as is reasonably necessary for continued transmission, to maintain the security of the network and the data, to permit the company to monitor and improve our performance, for related administrative purposes, or as required by our business customers. In some cases, data may be stored by Global Media Hosting for an extended period.
3. Global Media Hosting’s processing of data is determined by our business customers.
When processing data on behalf of business customers as an intermediary service provider, Global Media Hosting does not collect, use, or disclose personally identifiable consumer information, except as directed by Global Media Hosting’s business customers. Global Media Hosting complies with any conditions on access to information requested by Global Media Hosting’s business customers, and maintains as confidential the proprietary business information of Global Media Hosting’s business customers, as is set forth in our contracts with them.
4. Global Media Hosting removes data that is no longer needed, data that it has reason to believe is being used to facilitate illegal activity, or data which should legally be disabled.
Global Media Hosting routinely removes data from its system after the data is no longer needed, but may store information for a variety of administrative and systems purposes for extended periods. Global Media Hosting will act expeditiously to remove or to disable access to information it has stored upon obtaining actual knowledge that the information at the initial source of the transmission has been removed from the network and removal is now sought, or that access to it has been disabled, or that a court or an administrative authority has ordered such removal or disablement. Should Global Media Hosting become aware of facts or circumstances that make it apparent that our network is being used to facilitate illegal activity, upon obtaining such knowledge, Global Media Hosting will act expeditiously to remove or disable access to the information.
5. Global Media Hosting is primarily a business-to-business company that respects obligations to consumers to protect their privacy.
Global Media Hosting is primarily a business-to-business provider of outsourced e-business infrastructure services. Our customers include enterprise companies, major Internet portals, software companies, and business-to-consumer sites. We commit to our business customers to provide secure, outsourced e-business infrastructure services and software enabling them to reduce the complexity and cost of deploying and operating a uniform Web infrastructure. In serving our business customers, we respect the privacy and security of their consumer customers and other end users. Many of Global Media Hosting’s business customers have found that counting hits, placing cookies, and dynamically generating pages are essential to their Internet businesses. Global Media Hosting may report such non-personally identifiable information to its business customers about the quantity of and delivery location of information. Such information may include historical information to run customized analyses, focusing on such data as “IP” addresses, identifying usage patterns associated with addresses owned by internet service providers, or geographic concentrations of internet usage. In processing such aggregate data, Global Media Hosting does not collect, use or disclose personally identifiable information unless directed by its business customers to do so.
6. As a global company, Global Media Hosting acknowledges the importance of international standards to protect personal privacy.
As an intermediary service provider, Global Media Hosting does not on its own behalf collect, use, or disclose such personally identifiable consumer or end-user information as names, addresses, and e-mails. Global Media Hosting expects any of our business customers who do collect, use or disclosure such information and who use Global Media Hosting to process that information to adhere to fair information privacy standards, including the following principles:
Notice and Communication. We expect our business customers to communicate explicitly with consumers and other end-users about data collection and use and to identify the purpose for which personally identifiable information is collected and the extent to which it may be shared, by prominently posting clear, human-readable privacy policies on their business to consumer web sites.
Choice, Consent and Control. We expect our business customers to limit their requests for information from consumers to the information necessary for fulfilling the level of service desired by the user. We expect them to obtain informed consent prior to the collection and use of personally identifiable information and to provide users information about their ability to review and when appropriate to correct personally identifiable information. Among the rewards of such an approach are reduced user frustration, increased trust, and the facilitation of consumer relationships through anonymous, customized, or personalized relationships, as appropriate, between our business customers and their consumer customers.
Fairness and Integrity. We expect our business customers to treat users and their personally identifiable information with fairness and integrity. We expect our business customers accurately to represent their information practices in a clear and unambiguous manner, to use information only for the purpose stated and retain the information only so long as is necessary, to ensure that information is accurate, complete and up-to-date, and to provide the means to insure accountability and provide recourse.
7. Global Media Hosting maintains the security of data on our system to protect against possible loss, misuse or alteration.
At Global Media Hosting, our systems make use of a variety of mechanisms to protect personally identifiable information processed through our systems and stored by our business customers regarding their users against loss, misuse or alteration. These include administrative, physical and technical precautions to help protect the confidentiality, security and integrity of personally identifiable information stored on our system. Global Media Hosting uses appropriate trusted protocols for the secure transmission of data.
8. Global Media Hosting will act to protect your privacy if it learns your data is being abused.
Global Media Hosting is committed to abiding by all applicable U.S. and international laws protecting consumer privacy. Since in our capacity as an intermediary service provider we do not collect such key personal identifiers as name, address, and e-mail from consumers, we rely on business customers who may collect such data to abide by their commitments to their consumer customers. Should our business customers fail to meet those commitments, we want to know about it. If you believe any business using Global Media Hosting’s services may have failed to live up to the legal commitments they have made to protect your privacy, please tell us at privacypolicy@Global Media Hosting.com. We will act expeditiously to bring your complaint to our business customer, and to remove or to disable access to any identifiable personal information regarding a data subject we may have stored upon obtaining actual knowledge of the fact that the information may have been obtained in violation of a privacy law or agreement.
9. Global Media Hosting will act to protect propriety information if it learns proprietary data is being abused.
As is set forth in our contractual agreements with our business customers, Global Media Hosting respects the confidentiality of proprietary information. If you believe that Global Media Hosting or anyone using Global Media Hosting’s services may have failed to live up to any legal commitments they have made to protect proprietary information, please notify us and we will undertake a review of the issues you have raised in an effort to reach a prompt and proper resolution. We will act expeditiously to remove or to disable access to any proprietary information whose confidentiality could be at risk upon obtaining actual knowledge of the fact that the access could violate a contractual obligation or any relevant law governing the uses of such information.
II.PERSONALLY IDENTIFIABLE INFORMATION OF EMPLOYEES OF BUSINESS CUSTOMERS.
1. Global Media Hosting may collect, store and use personally identifiable information of employees of our business customers to enable us to provide products, services and information to existing or potential business customers.
In order to provide products and services to our business customers, Global Media Hosting has constant communications with the employees of these business customers in the scope of their employment. From time to time, Global Media Hosting, like most businesses, may collect, store and use personally identifiable information regarding these employees in connection with business communications. This information may include names, company names, addresses, telephone numbers, facsimile numbers, and e-mail addresses. In addition, Global Media Hosting may ask employees of business customers for web site addresses, product interests, and credit-related information with respect to product purchases and other information.
2. Global Media Hosting may acquire personally identifiable information concerning employees of other companies through authority, permission, or consent.
Global Media Hosting may acquire personally identifiable information regarding the employees of potential or existing business customers from a variety of sources. Such information may come from public sources and records, such as telephone, Internet, or business directories, or public maps and records. Other personally identifiable information may be provided to Global Media Hosting by the employees themselves, or by their employer or its agents.
3. Personally identifiable information collected from employees of businesses may be acquired, stored, processed, and used by Global Media Hosting from time to time for marketing purposes.
Global Media Hosting may use personally identifiable information regarding employees of businesses for business communication and marketing purposes. We do not currently but may in the future provide such information to our vendors, suppliers and business partners to provide an employee of a business with a product or service requested by the employee or the employee’s business or to improve the operation and maintenance of our business services. We expect anyone to whom we disclose personally identifiable information of an employee of a business, not to use or disclose the employee’s personally identifiable information for other purposes, although we cannot guarantee how other vendors, suppliers, or business partners will actually use such information.
III. GLOBAL MEDIA HOSTING ENHANCED DATA AND CONSUMER PRIVACY
Global Media Hosting provides market-leading managed services to business customers for powering rich media, dynamic transactions, and enterprise applications online. Some of these services help publishers and advertisers across our customer base gather non-personally identifiable information about and gain better insight into their consumer end users which, in turn, enables our customers to provide more personalized on-line experiences, including through better targeted advertising.
Information We May Collect About Consumers
The information that Global Media Hosting finds useful to provide the enhanced data services mentioned above does not require the identification of individual people. As a result, Global Media Hosting does not collect, store, or use personally identifiable information such as names, addresses, e-mails, phone numbers or social security numbers from the consumer end users of our business customers on our own behalf. Global Media Hosting also does not integrate the information we collect with names, addresses, e-mails, or other data in a way that would allow us to identify any individual person.
Using Data to Provide Better Insight
As mentioned above, Global Media Hosting uses the non-personally identifiable information we collect to provide our business customers with better insight into their consumer end users, thereby enabling them to provide more personalized on-line experiences, including through better targeted advertising. In addition, Global Media Hosting may use the information we collect to support and complete current on-line interactions between our business customers and their consumer end users, to facilitate Web site and system administration, and for research and development. Global Media Hosting may also distribute the information we collect on our own behalf to other Global Media Hosting companies, our agents, and our business customers, so long as they agree not to integrate such information with names, addresses, e-mails or other data in a way that would allow them to identify an individual person.
How to Contact Us
As specified above, in providing managed services and creating Global Media Hosting enhanced data, Global Media Hosting seeks to maintain the anonymity of individuals whose data may be collected, used, or disclosed by Global Media Hosting. Global Media Hosting wants to know if you believe your personally identifiable information has been improperly used, and is prepared to respond appropriately. Should you have reason to believe Global Media Hosting or our business customers have failed to protect your personally identifiable data properly, we want to know about it. Please contact us at firstname.lastname@example.org. We will act expeditiously to remove or to disable access to any identifiable personal information regarding an individual we may have stored upon obtaining actual knowledge of the fact that the information may have been obtained in violation of a privacy law or agreement.
Global Media Tools believes in giving consumers choice. To enable this choice, we provide consumers with the ability to opt out of allowing Global Media Tools to collect non-personally identifiable information to enable our business customers to customize their Web sites through targeted advertising. If you would like to exercise your right to opt-out of this use of your non-personally identifiable information you can do so by visiting the Network Advertising Initiative’s Web site. The NAI is a coalition of leading online advertising companies, including Global Media Tools, committed to shaping and enforcing responsible privacy practices for online behavioral advertising and related business practices. To visit the NAI’s Web site and use the NAI opt-out tool, please click here. While visiting visit the NAI’s Web Site you can also opt out of having other NAI member advertising networks collect non-personally identifiable information for use in targeted advertising. When you opt-out using this method Global Media Tools(or other NAI member companies you choose to opt-out from) will place an opt-out cookie on your browser. You should note that if you delete, block or otherwise restrict cookies, or if you use a different computer or browser, you may need to renew your opt-out choice. Once you have opted out, Global Media Tools will no longer use information we have collected to help deliver targeted advertisements. However, we may use such information for related purposes described above, including to support and complete current on-line interactions between our business customers and their consumer end users, to facilitate Web site and system administration, and for research and development, as well as for other purposes unrelated to targeted advertising.
IV. PERSONALLY IDENTIFIABLE INFORMATION ON INDIVIDUAL CONSUMERS.
1. Except as required by law or recognized public policy, Global Media Tools will not knowingly collect, store or use sensitive personal data, except with the individual’s permission.
2. Global Media Tools recognizes standard domestic and international legal and public policy exceptions to non-disclosure.
Important exceptions to the general rule of non-disclosure without permission have been codified internationally in such privacy laws as the 1995 EU Privacy Directive, Title V of the U.S. Financial Services Modernization Act in 1999, and Canada’s Personal Information Protection Act (C-6). In general, information processors such as Global Media Tools may collect, maintain and use personally identifiable information that could be considered sensitive or controversial with the consent of the subject of the personally identifiable information, or when the processing is necessary for the performance of a task carried out in the public interest, such as processing or publication of material from public record sources or the public media. In addition, Global Media Tools recognizes other standard legal and public policy exceptions to non-disclosure set forth in these and other relevant statutes. Global Media Tools may therefore collect, use and disclose personally identifiable information necessary for the establishment, exercise or defense of legal claims, as required by law, or where the collection, use and disclosure is necessary for the purposes of preventive medicine, medical diagnosis, the provision of care or treatment or the management of health-care services. For example, Global Media Tools may maintain such data in our system for a business customer using Global Media Tools to store or process health insurance records for the purposes of the coordination of insurance benefits, in conformity with applicable national privacy and security requirements. As provided by applicable U.S. federal law, Global Media Tools may also disclose personally identifiable information without the consent of the individual to protect the confidentiality or security of the firm’s records pertaining to the customer, the service or product, or the transaction, to protect against or prevent actual or potential fraud, for institutional risk control, to resolve customer disputes or injuries, and for various other purposes provided by law.
3. Global Media Tools will provide consumers meaningful notice and choice before collecting personally identifiable information on them.
4. Global Media Tools will use our best efforts to stop the processing of any disputed personally identifiable information upon notification by an individual that there may be a problem.
If you believe Global Media Tools may be processing or maintaining sensitive or personally identifiable information pertaining to you without your consent, or in violation of applicable domestic or international laws, please let us know at email@example.com. We will act expeditiously to disable access to any sensitive or personally identifiable information about you we may have obtained, while we work to investigate your complaint and to resolve the problem.
5. Global Media Tools will respect FTC regulations and other applicable federal and state laws governing the handling of personally identifiable information in connection with the purchase, sale, or transfer of the assets of a business.
Recent federal bankruptcy litigation and FTC actions have highlighted new questions regarding the handling of personally identifiable information in connection with the resolution of a company’s assets involving the liquidation of those assets. These questions may also have implications for the purchase, sale or transfer of personally identifiable information in connection with other forms of corporate restructuring. Although this area of U.S. law has been in flux, Global Media Tools is committed to respecting FTC regulations and any other applicable state and federal laws regarding the purchase, sale or transfer of personally identifiable information in connection with any form of purchase, sale or transfer of the assets of a business.
6. Global Media Tools does not currently knowingly collect, use and disclose personally identifiable data on children under the age of 13. Global Media Tools will comply with the Children’s Online Privacy Protection Act of 1998 if Global Media Tools were to offer services to children under the age of 13.
In general, any data on children that might be processed or stored by Global Media Tools would be processed without modification through Global Media Tools’s role as an intermediary services provider for other businesses. In the event that Global Media Tools were to collect, use or disclose personally identifiable data on children on its own behalf and not as an intermediary services provider, Global Media Tools will comply with the Children’s Online Privacy Protection Act of 1998 (“COPPA”) at that time, including but not limited to by obtaining verifiable parental consent, offering choice regarding disclosures to third parties, and providing parental access to information.
GMT ACCEPTABLE USE POLICY
Acceptable Use Policy
This Acceptable Use Policy specifies the actions prohibited by Global Media Tools to users of Global Media Tools’s network. Global Media Tools reserves the right to modify the Policy at any time, effective upon posting of the modified Policy to the Global Media Tools website.
Global Media Tools’s Internet services may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.
SYSTEM AND NETWORK SECURITY
Violations of system or network security are prohibited, and may result in criminal and civil liability. Global Media Tools will investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected. Examples of system or network security violations include, without limitation, the following:
• Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network.
• Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network.
• Interference with service to any user, host or network including, without limitation, mailbombing, flooding, deliberate attempts to overload a system and broadcast attacks.
• Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
Sending unsolicited mail messages (SPAM), including, without limitation, commercial advertising and informational announcements, is explicitly prohibited. A user shall not use another site’s mail server or system to relay mail without the express permission of the site.
In addition, this policy applies to any email or content transmitted by a user or on a users behalf which uses a Global Media Tools account as a mailbox for responses or promotes content hosted or transmitted using Global Media Tools facilities, or which indicates in any way that Global Media Tools was involved in the transmission of such email or content.
For complaints regarding illegal use or system or network security issues, please contact Global Media Tools Technical Support at (800) 963-4347.